When creating a Paytm account, it is not uncommon to encounter issues with receiving the OTP. You might feel frustrated in such situations. But don’t worry, there are solutions available. In this article, we will provide you with a few effective steps on how to fix the Paytm App OTP not received or verification problem.
In this article, we will also provide you with solutions or tips to verify your account. These tips are factual, concise, and detailed, and will assist you in successfully completing the verification process. You must follow these steps carefully in order to successfully solve the issue.
Paytm OTP Not Generating Fixed
Check the Number Twice
When applying for a Paytm account, it is crucial to check the number entered carefully. We often do the mistake of entering the wrong number. This is a very simple yet important thing to check. So whenever you will enter your number for verification, it is important to double-check the number to ensure that it is correct.
Solve Message Issues
Before attempting other troubleshooting steps, it is important to confirm whether your SIM card can receive SMS messages. To do so, you can send an SMS to your own number and check if it has been successfully delivered.
Alternatively, you can attempt to verify your identity on another platform that requires an OTP, which will confirm whether or not your number is receiving SMS messages. This step is crucial in determining the root cause of any SMS-related issues you may be experiencing.
Clear the Cache
What are cached files? Cached files are temporary files that are downloaded and stored on your phone to save time in the future. However, on your device, the cache of Paytm and the default messaging app may cause problems while using them. Therefore, you must clear these cached files. It is a good choice to avoid any potential issues.
There are a few steps to clear the cache of Paytm and your default messaging app, follow these steps:
1. First, you have to open the Settings app on your device.
2. Then tap on “Apps & notifications”.
3. Nowselect “App info” or “See all apps”.
4. Find and tap on “Paytm”.
5. Tap on “Storage” and then select “Clear Cache”.
6. Now, you have to perform the same process again to clear the cache of your default messaging app.
If you follow these steps properly, you will be able to clear the cache files of both Paytm and other default messaging apps.
Check the Internet Connection
If you are using Paytm, you have to keep in mind that you must have a strong internet connection. If the connection is weak, Paytm may not receive your request properly. If your device has a fast internet connection, you can easily avoid facing such issues. Even if your internet is working fine, it’s still a better idea to connect your phone to a different network. Connecting to Wi-Fi can be especially helpful.
Update the Application
It is important to keep your Paytm app updated to avoid any bugs or issues with verifying your authority. If you are using an old version of the app, it is recommended to update to the latest version available.
If you want to update the Paytm app on an Android device, first you have to open the Play Store app. Then you have tap on your profile in the upper-right corner of the screen. Now you have to go to ‘Manage apps and device’ and then ‘Updates available’. Now, you find the Paytm app and tap on ‘Update’ to install the latest version.
If you have an iOS device, then also you can do it easily. You have to start by opening the App Store. Then, you have to select the Today tab and tap on your profile icon at the top of the screen. Then, scroll down to check for updates on Paytm and update it if available. If you already have the latest version of Paytm, you can easily move on to the next solution.
Reboot Your Phone
If you encounter issues with your phone, you have to restart your device. This can often resolve this problem without much effort. So, in case you are facing such difficulties with Paytm not receiving OTP, restarting your device may help to solve the issue easily.
Try Putting Your SIM on Another Phone
If you need to receive the OTP quickly, there is a simple solution. It is a very easy process. First, you have to remove your SIM card from your current phone. Then you need to insert it into another phone. This should allow the OTP to be received on the new device. Give it a try and see if it works for you.
Get Help from Customer Care
If you have tried all the methods we have mentioned above but still have not received your OTP, you can contact Paytm customer care at 0120-4456-456. They are available 24/7 to assist you. Explain your situation to them and they will provide the necessary help.
Bottom Lines
We have provided all available solutions to the issue of not receiving the Paytm Verification OTP. If you are still experiencing any problems or difficulties, please do not hesitate to leave a comment below. Our team will assist you promptly.
