Phonepe vs Paytm – PhonePe, owned by Walmart, has been competing with Paytm in the UPI space. Several social media users view PhonePe’s user base as a vanity metric, as Paytm, the company that led India’s QR and digital payments movement, has significantly higher revenue than PhonePe.
If you are considering installing either Paytm or Phonepe, it’s important to weigh the pros and cons of each app. In this article, we will compare the two apps across some different parameters to help you make an informed decision. While both apps have their strengths and weaknesses, a careful analysis of these parameters will help you determine which app is the better choice for your needs.
Phonepe vs Paytm Detailed Comparison
User Interface
The interface of both apps is a crucial aspect to consider. We find that the Phonepe home page is clearer than Paytm’s. The icons on Phonepe are larger which has made it easier to find what you are looking for. On the other hand, the icons on Paytm’s home page are very close together, which can make it difficult to quickly locate the icon you need. Overall, we believe that the clarity of the Phonepe home page makes it a more user-friendly option.
Ease of Access
In Phonepe, the clarity and larger font size make it easy to access the required icons. However, in Paytm, the home page only displays a few icons, requiring users to click on the ‘More’ button to access additional utilities.
Paytm offers a wide range of services. The user will get facilities for Travel Entertainment and Food, Brand Vouchers, Paytm Mall Shopping, and so many things. Due to the vast number of linked services available, it is not feasible to display all of them on the home page.
UPI Payment Facilities
Phonepe app offers its users a convenient way to make UPI payments to their contacts and other account holders with IFSC code. Additionally, you can also transfer money to your other accounts with ease.
To initiate a money transfer, simply navigate to the home page and select the ‘Money Transfers’ option. From there, tap on ‘To Contact’ and your phone contacts list will appear, allowing you to select the desired beneficiary. With just one click, you will be taken to the payment page where you can complete the transaction by clicking ‘SEND’. The payment will then be successfully processed.
Phonepe’s UPI payment feature is incredibly convenient as it allows users to easily access their contacts within the app. Additionally, after making a payment, the recipient’s name and account number are automatically saved on the home page for future reference.
Merchant Payment Facilities
Phonepe offers a more user-friendly interface for merchant payments compared to Paytm. The QR icon on the Phonepe app is located at the top of the home page, which makes it more accessible than the one on Paytm, which is located at the bottom.
To pay a merchant using a QR code in Paytm, simply click on the ‘Pay’ icon located at the top of the home page. This will take you to the page where you can scan the QR code or tap on the merchant name that has been automatically saved.
Phonepeis a time-saver app as it allows users to access the payment page directly from the home page. The merchant name and account number are saved on the home page. This feature is similar to the beneficiary name and account number, making it easy to use.
Recharge Facilities
Both Phonepe and Paytm offer mobile and DTH recharge options as well as other utility services. However, Phonepe completes the recharge process faster than Paytm. We have noticed that Paytm takes longer to load the required page compared to other recharge options. Additionally, the recharge process through Paytm involves visiting multiple pages such as the offers page and payment options page, which can be time-consuming.
Paytm’s Recharge icon leads users directly to a page where they can recharge a variety of services, including DTH, Electricity, Piped Gas bill, Water, Apartments, and more. This eliminates the need to navigate through separate utilities on the home page.
Bill Payment Facilities
Paytm offers a few additional steps compared to Phonepe when it comes to recharging. However, both recharge and bill payment options are available through a single icon. Paytm offers a slightly more involved process than Phonepe for recharges, but still provides the convenience of a single icon for both recharge and bill payments.
Cashback Facilities
We have noticed that both Paytm and Phonepe offer cashback benefits on payments. We have observed that sometimes Paytm offers more cashback, while other times Phonepe offers more. For instance, if it is your first transaction, you may receive a higher benefit.
In Paytm, cashback offers need to be activated to gain the benefit. Without an offer, cashback is not available. On the other hand, Phonepe provides cashback on most transactions without requiring activation. Therefore, Phonepe is a better option than Paytm for cashback offers.
Bottom Lines
After comparing Paytm and Phonepe, it is clear that each has its own strengths. Phonepe is faster and easier to use, while Paytm offers a wider range of services within a single app. Despite this, overall, Phonepe is the better option.
